Privacy Policy | Jigsaw

Privacy Policy

Personal Data means any information relating to an identified or identifiable natural person (‘Data Subject’) and an identifiable person is one who can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural, or social identity.

The privacy policy applies to your access to this APP and/or the use of the APP as regards to any Personal Data that may be collected from you or provided by you during such access or as a result of your access to the APP or as a result of your using the APP.

IF YOU USE OUR APP and YOU PROVIDE VOLUNTARILY ANY PERSONAL DATA TO US THEN YOU SPECIFICALLY REPRESENT TO US THAT YOU HAVE READ, UNDERSTOOD AND CONSENTED TO THE COLLECTION, USE AND STORAGE OF YOUR PERSONAL DATA.

From time to time, we may change the provisions of this Privacy Policy without specific notice to you. We strongly recommend that you check this document on a regular basis to ensure that you understand the obligations detailed in this Privacy Policy. This Privacy Policy will be accessible by you through the APP.

Personal Information You Provide Us

We do not generally collect Personal Data about you except when you provide that information voluntarily through the APP. Once you have provided Personal Data it will only be used for purposes of registration. In other words, all collected Personal Data about you will be used solely for the purpose to which you have consented. Such information will not be transferred to other parties unless you are fully informed prior to such transference and you have agreed to such transference, unless we are required by law to transfer the information to an authorised organisation.

The above only relates to your Personal Data and does not relate to any aggregated or other information that may be developed or created internally by us, provided this other information cannot later be used or combined with other information to identify you in any way whatsoever and therefore maintains our privacy commitment to you.

The information we may collect which we collectively call Personal Data is:

  • Basic user information, such as your name, username, gender, birth date, email address, mailing address, billing address, and phone number;
  • Messages and interactive post information from the APP, such as messages to other users and information you provide in connection with those activities and events;
  • Other background, contact and demographic information, such other interests and self-descriptions you choose to provide;
  • Debit and Credit card information which may be processed by a third party engaged by us to validate such credit and debit card information. We do not store such information as that information is passed through to our debit and credit card validator.

Information We May Collect Automatically

When you access or use our APP, we may also automatically collect information about you, including:

Usage Information

We collect information about your activity through our APP. For example, we may collect information about:

  • how you interact with our APP, such as which of our part you like or use and how frequent you use such APP.
  • how you communicate with other users, such as their names, the time and date of your communications, the number of messages you exchange, and your interactions with messages.

Content Information

We may collect content you create on our APP and information about the content you create or provide, such as if recipients have viewed the content. We also collect the metadata that is associated with the content.

Location Information

We may collect information about your location when you access the APP, or otherwise consent to the collection of this information. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points.

Device Information

We may collect device-specific information when you access our APP, including your hardware model, operating system and version, unique device identifiers, mobile network information and information about the device’s interaction with our APP, browser type, language and time zone, information about your wireless and mobile network connections, such as mobile phone number, service provider, and signal strength.

Log Information

We may collect log information about how you access or use our APP, including your access times, browser type and language, Internet Service Provider and Internet Protocol (“IP”) address.

Information Collected by Cookies and other Tracking Technologies

We may automatically collect information using cookies, web beacons (also known as “tracking gifs,” “pixel tags” and “tracking pixels”) and other tracking technologies to, among other things, improve our APP and your experience, monitor user activity, count visits, understand usage and campaign effectiveness, and tell if an email has been opened and acted upon. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our APP.

Information We Collect from Third Parties

We may collect information that other users provide about you when they use our APP. For example, if another user allows us to collect information from their device —and you’re one of that user’s contacts—we may combine the information we collect from that user’s phonebook with other information we have collected about you.

We may also obtain information from third parties. Here are a few examples:

  • If you create or log into account through a third-party social networking APP, we will have access to certain information from that APP, such as your name, profile picture, connections, and other account information in accordance with the authorization procedures determined by such third-party social networking APP.
  • Advertisers may let us know you installed our Mobile App so we can determine whether we showed you an ad for it.
  • If you interact with one of our advertisers, they may share information with us to help target or measure the performance of ads.

Use & Disclosure of Personal Data

Unless you have advised us not to do so, your Personal Data may be shared:

With third parties

  • With service providers. We may share information about you with service providers who perform services on our behalf.
  • With business partners. We may share information about you with business partners that provide APP and functionality.
  • With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
    • comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
    • investigate, remedy, or enforce potential Terms of Service violations.
    • protect the rights, property, and safety of us, our users, or others.
    • detect and resolve any fraud or security concerns.
  • With third parties as part of a merger or acquisition. If we get involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.

We may also share with third parties—such as advertisers—aggregated, non-personally or de-identified information, which cannot reasonably be identified as you.

It is our goal to only use the information you provide us in a manner that better provides our APP to you such as:

  • develop, operate, improve, deliver, maintain, and protect our products.
  • send you communications, including by email. For example, we may use email to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you.
  • monitor and analyse trends and usage.
  • personalize our services by, among other things, suggesting friends or profile information, or customizing the content we show you, including ads.
  • contextualize your experience by, among other things, tagging post content using your precise location information (if, of course, you’ve given us permission to collect that information) and applying other labels based on the content.
  • provide and improve ad targeting and measurement, including through the use of your precise location information (again, if you’ve given us permission to collect that information), both on and off our services. See the Control Over Your Information section below for more information and your choices.
  • enhance the safety and security of our services.
  • verify your identity and reduce the risk of fraud or other unauthorized or illegal activity.
  • use information we’ve collected from cookies and other technology to enhance our services and your experience with them.
  • enforce our Terms of Service and other usage policies.

In addition, we undertake not to sell, rent or trade your Personal Data. We will not disclose information about you unless the disclosure is:

  • required by law (e.g., the Monetary Authority of Singapore);
  • is authorised by law (e.g., to protect our interests or where we have a duty to make such disclosure); or
  • you have consented for us to disclose the information about you.

Personal Data Quality

It is our goal to ensure that your Personal Data is correct, accurate, relevant, timely and secure. For us to meet this goal would you please ensure that if there is any change to any of the details you have provided to us, you will promptly advise us so that we can continue to provide the services that we have agreed. Further, if it comes to your attention that we possess certain information about you that is not correct, accurate, complete or up-to-date, then contact us and we will use all reasonable efforts to correct the information we have about you. Such corrections may take time as we will only correct such information once we have verified that the new information is correct and we have verified that it is you who have asked for the alteration.

Personal Data Security

We undertake to use our best endeavours to keep secure your Personal Data and we further undertake to take all reasonable precautions to protect that information against any unauthorised loss, misuse or alteration.

Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. No system is 100% secure. The APP that we provide uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and debit and credit card numbers that is transmitted between you and us.

Access to Personal Information

If you request us to provide you with access to personal information we hold about you, then we will provide such information in a timely manner to you after we have verified that such access has been requested by you.

Unauthorised Access to Personal Data (Data Breach)

For the purposes of this Privacy Policy a “Data Breach” is a breach of the security concerning the protection of Personal Data which leads to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access to your Personal Data transmitted, stored or otherwise processed by us.

Cookies

We use “cookies” to collect information. Cookies allow us to measure activity and to improve your user experience, for example by remembering your passwords and viewing preferences, thus allowing you to visit various member-only parts of the APP without re-registering. Cookies are used by us to measure activity and make improvements and updates based on which areas are popular and which are not. We do not use cookies to retrieve information that was not originally sent in a cookie. Except for personal information voluntarily provided by you (i.e., during membership registration or a contest), we do not use information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever.

You may occasionally get cookies from our advertisers, which is standard. We do not control these cookies, and these cookies are not subject to our privacy policies.

Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the APP and the services provided via this APP, may not function properly if you do so.

Changes to this Policy

We reserve the right to make changes to this privacy policy from time to time for any reason. We will accordingly make those changes and display those changes on this APP.

Specific Consent

The General Data Protection Rules requires us to ensure that you have voluntarily consented to us collecting Personal Data about you. These rules are important so as to protect your Personal Data and therefore if you tick the below dialog box you are indicating to us that you have freely chosen to provide your Personal Data and to permit us in some cases to automatically collect certain Personal Data about you and that you understand the obligations imposed upon us through this privacy policy.

When you register to purchase or deal with us you will be asked to specifically consent to the collection of specific personal information that will include:

  • Full Name and Address
  • Mobile phone number
  • Date of Birth
  • Gender
  • Trade details / licence number
  • Proof of identity document such as passport or driver licence
  • Australian Business Number
  • Proof of address.

Please note that if you do not consent to the collection of the above information then we will not be able to register you application to obtain our service. You may withdraw you consent at anytime but in doing so you may not be able to fully utilise the APP provided by us.

General

Analytics

By placing an order with JIPL you acknowledge that we reserve the right to analyse transactional data, anonymously and in aggregate, for the purpose of identifying trends, statistics and measurements that could contribute to the enhancement of our APP. By way of example and not limitation, such aggregate use could include identifying market sensitivities, and relative market interest in specific product categories. For greater clarity, any transactional data analysed will expressly exclude any personally identifiable information and will be aggregated.

Severability

These Terms of Service state the entire agreement between you and JIPL. If any term or condition herein shall be held to be invalid, illegal, unenforceable or in conflict with the law of any jurisdiction, the validity, legality and enforceability of the remaining terms shall not in any way be affected or impaired thereby. You and JIPL agree that it is our mutual intent that these Terms of Service, including without limitation any limitation of liability herein, be enforced as written, but otherwise to the maximum extent allowable by law.

Compliance with Applicable Laws

By agreeing to these Terms of Service, you certify that any items purchased from JIPL will not be exported, sold, or transferred in violation of any applicable laws, including the U.S. Export Administration Regulations or applicable U.S. sanctions and embargoes administered by the U.S. Department of the Treasury. It is your responsibility to know the laws in the country into which you are importing. By purchasing such items, you are acknowledging that said import does not violate any laws or regulations in the country into which the purchase will be imported.

Electronic Communications

When you visit this checkout or send e-mails to JIPL, you are communicating with us electronically. You consent to enter into this agreement by electronic means, and to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this APP. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Modifications

We reserve the right to make changes to our checkout, policies, and these Terms of Service at any time. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Assignment

JIPL shall have the right to assign these Terms of Service (including all of our rights, titles, benefits, interests, and obligations and duties in this agreement) to any of our affiliates and to any successor in interest. We may delegate certain of JIPL’s rights and responsibilities under this agreement to independent contractors or other third parties. You may not assign, in whole or part, this agreement to any person or entity without our prior written consent.

English Language

The parties hereto confirm that they have requested that these Terms of Service and all related documents be drafted in English.

Events Beyond Our Control

JIPL shall not be liable for any failure to perform according to these Terms of Service, if such failure is caused by circumstances beyond our reasonable control including, but not limited to, acts of God, acts of war, terrorism, labour dispute, natural disaster, failures in the internet, government action or accident.

Terms Prevail

These Terms set out all of our obligations in relation to you under any accepted order. These Terms prevail over any other terms or conditions referred to elsewhere or otherwise implied. We reserve the right to update or modify these Terms at any time without prior notice.